Resources

Our clients continue to achieve incredible results from their RightNow solutions. It’s natural that other like–minded organizations want to know how they do it. This is where we share our thoughts, perspectives, and customer experience management resources.

• Customer Stories

  Is positive growth having a negative effect on service? That's the reality for many companies during periods of expansion. Read how some KANA clients met this challenge.

• Video Case Studies

  Governments and companies worldwide are facing ever-tightening budgets. See how cities from London to San Francisco are balancing budget constraints with increasing citizen demands.

• Webinars/ Webcasts

  Learn from thought–leaders and hear what your peers in the field are saying.

• White Papers

  Learn how KANA improves customer service in different industries, keep on top of important trends, and go in–depth on KANA technology.

• Datasheets

  Get all the specifics on KANA products and industry solutions.